What is a default shipping address? |
You may have specified more than one shipping address in your account information.
The default shipping address is the address to which your order will be shipped unless you select another shipping address for this order.
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What is a default credit card? |
You may have specified more than one credit card in your account information.
The default credit card is the card that will be charged with the value of your order unless you select another credit card to be charged
for this order.
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Can I have more than one billing address? |
No. You cannot have more than one billing
address. But you can change your billing address by editing it. |
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Can I have more than one shipping address? |
Yes. You can specify as many shipping
addresses as you want. |
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Why do I have to select
a tax zone with my billing address? |
The taxes on your order depend on the tax
zone that you belong to. You must select the tax zone that your billing address falls in
for this purpose. |
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How can I add a shipping
address to my address list? |
To add a shipping address, click on Account
Info. The details of your account are displayed. Click on the Add New Shipping Address
button to add a new shipping address. |
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Can I delete an address from my
address list? |
No. You cannot delete any address but you
could change it by editing it. |
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How do I make changes to an address
in my list? |
To edit an address, click on Account Info.
The details of your account are displayed. Click on the Edit button below the address that
has to be changed. |
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How do I check the status of my order? |
To check the status of an order, click on the Order Status link.
If you know your order number and the type of transaction (orders, quotations or return orders),enter it and click on the
Submit button. To view multiple orders, enter the purchase order number if provided by you or select the display type
from the drop-down list and specify the desired period. All the orders you have placed with us (both through the web and
through other means) are listed. Click on the order number whose status you want to check. The order details are displayed
along with the tracking numbers for the shipments made. |
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How
do I cancel an order? |
To cancel an order, you must contact our
customer service executive either by mail or through telephone and they will give you
further information. |
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What are the benefits of registration? |
As a registered customer, you become entitled
to special discount schemes and promotional pricing offers. These schemes would become
available to you not only on orders you place at our web store but also to orders through
other channels. |
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I already have an account with you. Do I need to register myself
again on your web store? |
No. If you already have an account with us,
contact our Customer Service; they will give you your login name and password. You can
login and then change your password. |
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What are the benefits of registration? |
Before you place an order with us, you must
register with us. We understand how valuable your time is and our registration has been
designed to take up not more than a few minutes of your time. Once you have registered
with us, you need not give your address and credit card details on future visits to our
shop. This will save you the trouble of entering this information on every purchase you
make from us. |
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Can I place an order without registering my account?? |
Before you place an order with us, you must register with
us. We understand how valuable your time is and our registration has been designed to take
up not more than a few minutes of your time. Once you have registered with us, you need
not give your address and credit card details on future visits to our shop. This will save
you the trouble of entering this information on every purchase you make from us. |
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How can I place an order
without using my credit card? |
There are other payment options available at the
Online Shop using which you can place an order. Select the option most suitable to you in the "Payment
Method" area while creating an order. For example if you wish to pay by Check, select this option to create
the order. You may send your check to our address by quoting your order number. If you need any further
assistance, please contact our Customer Service Department. |
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What should I do if I forget my password? |
If you are a registered user and have forgotten
your password, go to the Login page and simply type in your Login Name or your default E-mail address
under "I am a registered user but forgot my password" and click on submit. We will send your password
to your default E-mail address. |
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Pricing
And Discount |
The price for each and every item
on our online store has been carefully decided to make sure that you get the
best deal in town. We also offer huge discounts on almost all the listed
items for both guest users and registered customers. Of course, to get a better
discounted price you must be a registered customer |
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Payment
Options |
There are various payment options available at the
Online Shop such as Credit Card, Check etc. using which you can place an order. Select the option most suitable
to you in the "Payment Method" area while creating an order. For example if you wish to pay by Check, select
this option to create the order. You can send us the payment to our address. Please make sure to quote the
correct order number when sending your payment. If you need any further assistance, please contact our
Customer Service Department. |
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Tracking
your order |
Click on the Order Status link provided in the Services menu.
If you know your order number and the type of transaction (orders, quotations or return orders), enter it and click on
the Submit button. To view multiple orders, enter the purchase order number if provided by you or select the display
type from the drop-down list and specify the desired period. All the orders you have placed with us (both through the
web and through other means) are listed. Click on the order number whose status you want to check. The order details
are displayed along with the tracking numbers for the shipments made. To track the shipment, you must go to the web
site of the shipping carrier.
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Wish List
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Welcome to the Wish List. From here you can create and manage your Wish List of our products or find someone else's
Wish List and buy them great gifts.
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How do I view a Friend's Wish List? |
Enter the First name or Last Name or Event Name or eMail address or period of event date of your friend or family member in the search box to find their Wish List. You will see the search results of the Wish List search.
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How do I access Wish List? |
If access code is provided for the Wish List, then it leads to Invitee Validation Page, else it shows the items within the Wish List. Enter the email address and access code to see the items in the Wish List. After validating the email and access code, items in that Wish List are displayed.
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How do I create a Wish List? |
Click on the Wish List link. To create a Wish List you must be a registered user.
If you already have an account, then login to the store. After Logging in, you can create a new Wish List by filling
the required details and can make it your Current Wish List by selecting the option provided on the page.
When you find a product that you want to add to your Wish List, click on the "Add to Wish List" link.
All the items added will be added to the Current Wish List.
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How to allow other users to access your Wish List? |
While you create Wish List, you have the option to make your created Wish List accessible by other users or not. If you want your Wish List to be accessible by any user, select option "Allow any User to access Wish List" else leave it unchecked. If your Wish List is not accessible to all, you can set Access Code to make it accessible to your invitees. The invitees can use the access code set by you to access your Wish List
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How to allow invitees to ship to other Addresses? |
When you create your Wish List, simply check
the option "Allow invitees to ship to other addresses". This will allow the invitees to add a new shipping
address while creating their orders and also ship the purchased items to that address.
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How to hide purchase from Invitees? |
To hide the quantity of items in your Wish List that has
already been purchased select the option "Hide purchase from invitees". The Invitee will only be able to view the items
and its price in your Wish List, once the invitee accesses it through the access code provided by you.
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What is Current Wish List? |
Current Wish List is the default Wish List created by you. Any items that you wish to add to the Wish List will be added
to this current Wish List by default. If you want to choose any other Wish List as your Current Wish List, click on the
Wish List link in the right hand side menu to get a list of all your Wish Lists. Here check the appropriate radio button
and click on "Make Current" button to make the selection your Current Wish List.
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